Had Custom Outdoor Living build a carport and verandah for us. The sales consultant came and measured up and designed exactly what we wanted.
They looked after all the council issues and had all the correct permits in place.
Very happy with their service and workmanship.
Loving our new outdoor entertainment area....Pergolas R Us designed and built our project from start to finish ...No hassles or problems...They did all the paperwork and permits ... they even cleaned up after themselves...Would highly recommend Matt and the team to work on your next project.
Wow! What a surprise. After a number of no shows our confidence in the building trade was dropping rapidly. Matt and his team rebuilt this confidence with fantastic service and a quality job as well. Our deck and verandah was completed on time and hassle free.All our friends make comments and are jealous of our new living area.
A job well has done Thank you!
From initial inquiry to quote and job completion was seamless efficient and very professional, so much satisfaction I came back for a second project with the same results.
We were very happy with the alfresco extension to our house that Custom Outdoor Living built within the promised time frame. Particularly impressed with the work done by your carpenters.
The company clearly prides itself on its reputation and customer service - the experience was totally positive and seamless.
I wouldn't hesitate to recommend Pergolas R Us to anyone wanting quality. Special thanks to Soula who put in a staggering amount of work in dealing with our council to obtain our building permit.
We would have no hesitation in recommending Custom Outdoor Living. The quality of the timber used and excellent and the trades made for an excellent construction.
There were time delays (due to weather) but we were always kept in the loop with what was happening, time frame etc. Matt personally oversaw the construction.
There were a couple of "substandard" bits of timber that he insisted were replaced. We are more that satisfied with the end result.
Once we got past some of the initial issues we had in scoping out the project, everything ran really smoothly. Chris was fantastic-efficient and friendly and obviously good at what he does. We were kept informed all the way along of any changes required and were thrilled with the final result.
We had Pergolas R Us build a carport 10 years ago. So when I needed to extend the first one I didn't look anywhere else. Now known as Custom Outdoor the whole team has been of the utmost help at all times from the planning right through to completion. I have recommended them to all my family, friends and work colleagues. I will not hesitate to call Custom Outdoor Living for my next project. I could not be happier.
Thanks guys for a great job.
I was very impressed with the professionalism shown by the entire Custom Outdoor Living team in bringing my carport project to fruition. I would particularly like to commend Brad for the way he took my concept and smoothed out the "wrinkles"
Steve for his preparation of the drawings and computations, and Andrew for his "no-fuss" site supervision.
The craftsmanship shown by the tradesmen is all excellent.
I have no reservations in recommending Custom Outdoor Living
Design, planning and building of an outdoor living space in conjunction with a swim spa/spa and separate decking. Overall project was undertaken on a turnkey basis with Custom Outdoor Living responsible for all aspects including engineering for a concrete slab to hold an 8 ton swim spa.
We had a vision of a decking area but were unsure how it would be realized.
However, our Custom outdoor Living representative Brad was able to provide a design that incorporated everything to suit our need.
Follow up emails with the design including plans with fly around designs completely vindicated our choice of custom Outdoor Living. They were amazing!
The efficiency and professionalism of our 2 man construction crew was first rate and our dream was realized within a week and a bit.
Selecting Custom Outdoor Living to build our deck and extend our home through an outdoor entertaining area was definitely the best thing we ever did!
We couldn't recommend them highly enough.
After several quotes from others we ended up going with Custom Outdoor Living because;
- They had great ideas for our deck
- They got all the approvals required
- They surveyed and inspected several times
- They made sure things were in spec
- They were professional
When we had questions they answered, and where there were tricky windows they had great solutions. Matt was great and made sure everything happened on time and we organized the special timber lengths we wanted.
Chris and Mitch are so good they worked away every day in terrible weather and are so polite, I feel like they are part of the family.
Soula is very efficient to my request and makes sure you get what you ask or need.
We had a carport designed and constructed by Custom Outdoor Living. They turned up on time, every time; materials were delivered when they were supposed to; and any changes or variations were costed immediately and put in writing so I always knew exactly how much I was paying, so there were no surprises.
The workmanship was professional and overall I was very happy with the outcome.
I would use this company again.
We had a large pergola replaced by this group. They did absolutely everything from turning up on time, arranging the permits and the other trades (plumber, sparky etc). They completed it faster than anticipated and their attention to detail and quality is second to none.
Overall, we are rapt with the quality, service and guarantees...you get what you pay for
All staff and tradesmen were supportive, responded promptly to calls/emails and always turned up at the time they said.